Frank Robben
Since 1991, Frank is general manager of the Crossroads Bank for Social Security, an institution he conceived and founded. The Crossroads Bank for Social Security elaborates the eGovernment strategy within the Belgian social sector, stimulates process optimization, coordinates the implementation of eGovernment projects (such as the social security portal), and organizes secure electronic data exchange between all actors in that sector, companies and citizens. The Crossroads Bank for Social Security received a first Belgian eGovernment Champion Award in 2004, a prestigious United Nations Public Service Award for eGovernment in 2006, a European Public Service Award in 2007, a second Belgian eGovernment Champion Award in 2008, a Good Practice Award for Europe by the International Social Security Association (ISSA) in 2019, and was elected Federal Public Service of the Year 2014.