Purpose

Automated mining and discovery tools have recently started to emerge on the technology landscape. Business intelligence systems have incorporated content discovery techniques to automatically mine the corporate data looking for interesting and relevant patterns. Systems management companies have similarly launched technology to automatically discover IT assets and usage patterns (BMC/IDS Sheer). The next logical step of automated discovery is moving beyond assets and content to understanding the business processes encapsulated within the application systems. This workshop discusses the concept of business process discovery. It explains why discovery is needed, compares several methodologies and techniques in current use, and describes how discovery can yield valuable insights for business improvement initiatives. Moreover, the relevance of business process discovery is shown to be key in the area of revitalization and transformation of legacy systems in organizations.

Program

13.45 - 14.00 Introduction on Business Process Intelligence

Guido Dedene, K.U.Leuven

14.00 - 14.30 The need and potential value of business process discovery

Jim Sinur, Gartner Research

14.30 - 15.15 User behavior mapping and quantitative analysis of business processes

Guido Dedene, K.U.Leuven

15.15 - 15.30 Coffee Break

15.30 - 16.00 Mainframe business process discovery in practice

Edward Peters, OpenConnect

16.00 - 16.45 Business process discovery and interconnectivity in a service oriented environment

Chris Houck, OpenConnect

16.45 - 17.00 Coffee Break

17.00 - 17.30 Business applications of process mining and process discovery

Jan Vanthienen, K.U.Leuven

17.30 - 18.00 Business process discovery and ERP applications: a positioning

Wolfgang Krips, SAP

18.00 - 19.15 Dinner

19.15 - 20.30 Round table discussion and conclusions

All speakers and John Dorman, BMC Software